Terms of service
Terms of Service
Last updated: 29/10/2025
Welcome to Nova’s Nibbles! By accessing or purchasing from our website, you agree to the following Terms of Service. Please read them carefully before using our site or placing an order.
1. Overview
Nova’s Nibbles provides high-quality dog treats. These Terms apply to all users of our site, including browsers, customers, and contributors of content.
By using our website, you agree to comply with these Terms and our related policies (including our Privacy Policy and Return & Refund Policy). If you do not agree, please do not use our site.
2. Product Information
We do our best to ensure that all product descriptions, images, and pricing are accurate. However, minor variations may occur since our treats are handcrafted.
All treats are intended for dogs only and should be fed according to the guidance provided. Always supervise your pet while they enjoy our treats and provide fresh water.
Nova’s Nibbles is not responsible for any adverse reaction if your pet has allergies or sensitivities to specific ingredients. Please review ingredient lists carefully before purchase.
3. Orders and Payments
All prices are listed in Pounds and are subject to change without notice. Payment must be completed at checkout.
We reserve the right to refuse or cancel any order for any reason, including suspected fraud, incorrect pricing, or stock issues.
4. Shipping
We aim to process and ship all orders promptly. Shipping times may vary depending on your location and external factors beyond our control. Nova’s Nibbles is not responsible for delays caused by shipping carriers or incorrect delivery details provided by the customer.
5. Returns and Refunds
Due to the edible nature of our dog treats, we do not accept returns for health and safety reasons. Refunds will only be issued for products that arrive damaged, faulty, or incorrect, in accordance with our Return & Refund Policy.
6. Intellectual Property
All content on this website, including images, text, branding, and logos, is the property of Nova’s Nibbles and is protected by copyright and trademark laws. You may not copy, distribute, or use our content without written permission.
7. Limitation of Liability
Nova’s Nibbles will not be held liable for any direct or indirect damages arising from the use or misuse of our website or products. All products are provided “as is” without any warranties, express or implied.
8. Changes to Terms
We may update these Terms of Service at any time. Updates will be posted on this page, and the “last updated” date will reflect the most recent changes. Continued use of our site constitutes acceptance of any revisions.
9. Contact Us
If you have any questions about these Terms, please contact us at:
📧 novasnibblesltd@gmail.com
🌐 novasnibbles.com
Thank you for supporting Nova’s Nibbles — where its Nowt But Natural!